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FAQ

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Frequently Asked Questions

We like friends at Perfectly Portioned Nutrition! Create an account and log in to have full access to our weekly menu. We offer a la carte, packaged meals, or family style.

As long as you cancel your order before 9 am on Wednesday morning, you can receive a full refund. All you need to do is call 678-647-9852 or email us for assistance. Cancellations after 9 am on Wednesday will be considered on a case-by-case basis.

Upon sign up, you will be asked to select your preferred delivery time and day. Your Perfectly Portioned driver will text you when they are en route and will deliver your meals during your chosen time slot between 6 and 8 pm on Sunday or 10 am to 12 pm on Monday. All you need to do is place your meals in the refrigerator, then heat & eat by the “best by” date printed on your meal labels or freeze (if applicable).

Delivery is based upon mileage from our shared kitchen space, 3300 Marjan Drive, Atlanta Ga 30340. The closer to us, the less you pay. Delivery is $1 per mile.

Someone should be available to receive your order, if you will not be available, please be sure to leave a cooler with ice or ice packs to ensure food safety.

Upon sign-up, it is essential that you provide all delivery notes to ensure a seamless delivery process. Please provide gate codes and notify your concierge or security guard so they will be expecting us. Any and all delivery notes should be included in your profile and updated as needed.

We do not use added preservatives, so meals will be delicious for up to 5 days after receiving and refrigerating them. Best by dates will always be listed on our meal’s labels. Most of our meals are also freezer friendly, if you do not use them by the best by date, pop them in the freezer for up to 2-months and thaw in the fridge overnight before following the original reheating instructions the following day.

The PPN kitchen and prepared products are not allergen/contamination free. We offer products with milk, eggs, fish, shellfish, tree nuts, peanuts, wheat, and soybean. We cannot guarantee that any of our products are safe to consume for people with any of these allergies. While we try to accommodate sensitivities to allergens, customers with family members who are food allergic should not use our service.

PPN strives to offer options that will appeal to a variety of diet types. We are fad-free meaning will not align ourselves with fad diets and choose menu items that meet the Dietary Guidelines of Americans and recommended dietary patterns with a focus on minimally processed whole foods, the correct portion size for animal proteins, and a healthy serving of fruits, veggies, and whole-grains. Modifications are available for those who do not eat pork, want extra protein, or desire lower carbs.

Meal prep is a convenience. Please recycle/reuse your containers.

Yes! Perfectly Portioned gift cards can be purchased by visiting this page. We think a PPN gift card would be the perfect gift for a new mom or dad, someone who is recovering from an illness, a new home owner, or just because!

At PPN we value customer service and want our friends to be 100% satisfied. If you are missing an item or unhappy with something please call us or email us so that we can make it right.

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